FAQ

Processing time is usually 1-2 business days depending on the number of clothes and the service type selected. We will inform you in real-time via SMS.

Yes, we accept clothes made of special materials such as silk, satin, and linen. However, please inform us of the fabric type before sending your clothes so we can adjust the washing process accordingly.

You can order laundry services through our app or website, or visit our location in Cilacap directly. We also offer pickup and delivery services for customers who need them.

Yes, express services have an additional fee of 2% on top of the standard price. This ensures your clothes are washed and ready within 24 hours.

Laundry service costs are calculated based on the weight of the clothes and the service type selected. You can view the full price list on our website or contact us for more information.

Yes, we provide dry cleaning services for clothes that require special care such as suits, wedding gowns, and formal shirts. This service uses special techniques to maintain fabric quality.